Linking Human Capital With Strategic Intent


Rick’sTIPS explores the competencies necessary for successful leadership and provides activities to assist with the development and mastery of these skills.

The Art of Storytelling

“Stories are the single most powerful weapon in a leader’s arsenal.”
– Howard Gardner, Harvard University

Most great leaders are also excellent communicators and the ability to effectively communicate is the most important leadership competency. Stories can be entertaining, memorable, motivational, educational, and are undoubtedly one of the best ways to make a point and/or deliver a message. More…

Active Listening

“If speaking is silver, then listening is gold.” – Turkish Proverb
If we were to poll most people and ask them if they were good listeners the probable answer would be “yes”. But are they really, and is there a difference between “Selective Listening” and “Active Listening?” More…


“Influence may be the highest level of human skills.” – Anonymous
The ability to influence and persuade outcomes is a competency everyone should master. Whether you are in sales, management, an hourly worker on the shop floor, or a supervisor your ability to influence outcomes is critical. More…

Decision Making Using Intuition

“The only real valuable thing is intuition.” – Albert Einstein
Some people are practical and pragmatic; using facts and data to make decisions. Some people are creative and intuitive; using their feelings to dictate decisions. We describe them as left brain vs. right brain thinkers. The fact of the matter is, we need to learn to use both. More…

The Impact of Words

“Good words are worth much and cost little.” – George Herbert
My grandma used to say, “Keep your words soft and sweet, you never know which ones you’ll have to eat.” Grandmas are so smart. More…

The Art of Being Politically Savvy

“It’s survival of the politically fittest. No matter how good you are at your job, without the ability to negotiate office power structures, you’re toast.” (MacRae, 2001, Online)
Someone who is Politically Savvy understands the internal and external politics that impact the work of an organization. Possessing Politcal Savvy means that each situation is approached with a clear perception of organizational and political reality and recognizes the impact of alternative courses of action. More…

Managing Conflict

“The talent most lacking in corporate America is the ability to effectively manage conflict in the workplace.” – Bob Delaney
It is human nature to avoid conflict. The more a manager cares about the people who work for him, the more difficult conflict management becomes. Do not confuse being more direct with being confrontational. More…

Creativity – The Path to Successful Problem Solving

“Life is a continuous exercise in creative problem solving.” – Michael Gelb
A problem is anything that is currently happening that shouldn’t be happening OR Anything that is not happening that should be. Problem-solving is really decision making. It is not enough to simply make a decision in order to problem solve. More…

Goal Setting – A SMART Move!

Arriving at one goal is the starting point to another. ~John Dewey
We all know that setting goals is an important part of success. A goal is defined as something you strive to reach, the purpose toward which an endeavor is directed, a “dream with a deadline”. More…

Drive and Independence

“A leader is one who knows the way, goes the way and shows the way.” – John C. Maxwell
Independence – the ability to influence people and events through decision-making and action. Leaders must often stand on their own with strength of conviction and exercise independence. They learn independence by practicing decision-making, assuming responsibility, sharing ideas and discussion.

Drive – being highly motivated, ambitious, energetic and taking initiative. Most leaders have an inner motor that won’t allow them to give up until they find the answers they seek. This infectious trait causes a leader to push priorities throughout the organization. More…

Managing Emotions – 10 Ways to Manage Your Emotions More Effectively

“Manage your emotions or they will manage you.”
Being able to function normally under stress and pressure is one of the most critical components of leadership. Regardless of how positive the environment, there will always be situations and circumstances that go wrong or seem impossible. This is normal. More…

Developing Others

“Just because you’re trained for something doesn’t mean you’re prepared for it.” -Anonymous
The cornerstone of excellent leadership is the ability to develop people. In developing others it is important to evaluate and monitor their true “gifts” and “limits” and find those activity based exercises that focus on their specific developmental needs. More…

Patience is a Virtue

“He that can have patience, can have what he will.” – Benjamin Franklin
The ability to endure waiting, delay, or provocation without become annoyed or upset, or to perservere calmly when faced with difficulties is….PATIENCE. The opposite of patience is, of course, impatience. Impatient people usually are high energy people, with not only competitive but sometmes aggressive behavior. More…

Delegate of Stagnate – 12 Tips for Effective Delegation

The secret of success is not in doing your own work but in recognizing the right man to do it.” – Andrew Carnegie
Time is the most precious commodity and there is never enough! Steps to fixing the “time crunch” include better personal time management and organization, setting better priorities, designing better work flows and most importantly….Delegation. Delegation frees up time, motivates and develops people. Delegation gets more done but be careful not to confuse directing outcomes with delegating. When it comes to delegation: we are our own worst enemy! More…

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