Linking Human Capital With Strategic Intent

Managing Emotions


Managing Emotions

10 Ways to Manage Your Emotions More Effectively

Rick’sTIPS explores the competencies necessary for successful leadership and provides activities to assist with the development and mastery of these skills.

“Manage your emotions or they will manage you.”

Being able to function normally under stress and pressure is one of the most critical components of leadership. Regardless of how positive the environment, there will always be situations and circumstances that go wrong or seem impossible. This is normal. However, the reaction to such situations says much about a leader. Losing one’s cool and getting upset is not conducive to a successful career. The ability to function normally under stress and pressure is an important requirement for persons in positions of leadership. These are skills that can and should be improved and mastered.

Emotions are composed of 3 elements

The Source       →      A Response     →     The Expression

An emotion is an interpretation of an event and a feeling is the response to the emotion. Our emotions control our behaviors and thoughts and also affect our bodies.

Emotions are designed to help you cope with an emergency or threat. They trigger body changes and physical responses to prepare you for dealing with the situation in what is known as the “fight or flight” response. Most people think of this response in the terms of prehistoric man and the constant stress of survival (remember it was “eat” or “be eaten”). Today, situations still exist, including our own thoughts, which can trigger the same physical reactions. Emotions can shut you down and leave you neither choosing to fight or flee.

I’ve had a lot of worries in my life, most of which never happened.”
– Mark Twain

Move Emotions to Data

When we become emotional about a subject or issue, especially something we are passionate about, our reaction can be emotionally charged.  How those emotions emerge and how we handle them are based on our perspective of the situation.  We may become angry or frustrated.  I once read that a 48 hour “break” was required before deciding to court marshall someone; allowing for an introspective period.  The obvious rationale for this is that once there has been time allotted for calming down and logical thinking has broken through, then emotion can move to data.  It is data that provides distance from emotion, afterwhich data can tap into our intuition and problem-solving ability.

For 10 Ways to Manage Your Emotions More Effectively – click here.


The ability, capacity, or skill to perceive, assess and manage the emotions of one’s self and others is known as Emotional Intelligence (EI). Emotional Intelligence can be measured and improved.

People who are attuned to their own feelings and the feelings of others can use their understanding to enhance the performance of themselves and others.

Read the following description of five components of emotional intelligence and think about what you might do to develop those areas.

Self-awareness: This component provides the basis for all the other components of emotional intelligence. Self-awareness means being aware of what you are feeling, being conscious of the emotions within yourself. People with high levels of self-awareness learn to trust their “gut feelings” and realize that these feelings can provide useful information about difficult decisions.

Managing emotions: The second key component of emotional intelligence is managing emotions. This means you are able to balance your moods so that worry, anxiety, fear, or anger don’t get in the way of what needs to be done. People who manage their emotions perform better because they are able to think clearly. Managing emotions does not mean suppressing or denying them but understanding them and using that understanding to deal with situations productively. People should first recognize a mood or feeling, think about what it means and how it affects them, and then choose how to act.

Motivating oneself: This ability to be hopeful and optimistic despite obstacles, setbacks, or even outright failure is crucial for pursuing long-term goals in life or in business.

Empathy: The fourth component is empathy, which means being able to put yourself in someone else’s shoes to recognize what others are feeling without them needing to tell you. Most of the time people don’t tell us what they feel in words but rather in tone of voice, body language and facial expression. Empathy is built from self-awareness; being attuned to one’s own emotions makes it easier to read and understand the feelings of others.

Social skill: The ability to connect to others, build positive relationships, respond to the emotions of others and influence others is the final component of emotional intelligence. We need social skills to understand interpersonal relationships, handles disagreements, resolve conflicts and pull people together for a common purpose.

WHAT IS YOUR EMOTIONAL INTELLIGENCE (EI)? Click here to take our quiz…

Additional Resources:

Emotional Intelligence by Daniel Goleman
10 Dumbest Mistakes Smart People Make by Arthur Freeman and Rose DeWolf
Your Own Worst Enemy by Andrew Dubrin
Facing the Fire: experiencing and expressing anger appropriately by John H. Lee and Bill Stott.
Stress for Success by James E. Loehr
Working Anger: preventing and resolving conflict on the job by Ronald Potter-Efron


I hope you found this edition of Rick’sTIPS:  Managing Emotions beneficial.

I look forward to providing you with information that makes your life more productive.

Until next time…..


The Executive Group
80 E US Hwy 6
Valparaiso, IN 46383

Tel: 219.477.6378
Fax: 219.477.6379
Privacy Statement